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The DealerMap®/Risk Management solution provides a dealer fraud detection solution that encompasses the monitoring of the entire dealer sales process. This enablies service providers to gain insight into a number of underlying factors such as the sales cycle, the ability to quickly identify fraud and other suspicious patterns and the exposure of revenue leakages along the way. Utilizing such capabilities as robust acquisition and reconciliation engines, building Key Performance Indicators (KPIs), Alarms & Case management, personalized dashboards and reports, DealerMap®/Risk Managementoffers service providers an end-to-end view and immediate recognition of dealer fraudulent activities. DealerMap®/Risk Management grants the service provider an on-going mechanism for tracking previous historic problems in order to identify potential fraudulent activity and pin-point exceptional issues to be handled.
DealerMap®/Risk Management collects data from all data sources (i.e. purchase records, subscribers’ retention information, and usage information). Upon that, KPIs are calculated (i.e. number of purchased handsets per dealer, number of resigned subscribers per dealer), and thresholds are verified to identify abnormal changes in dealer behavior.
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DealerMap®/Risk Management provides the Telecom Operators with:
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Efficient tools for minimizing revenue leakage by providing full and accurate dealer behavior monitoring and analysis of systems
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High flexibility in defining current and future dealer fraud patterns
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Easy and user-friendly GUI for monitoring and visualizing dealer behavior
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 Increasing the carrier revenues by:
- Profiling dealer behavior
- Supporting sales and marketing initiatives -
Effective control over dealer sales chain |
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