cVidya EZTrust suite of products addresses the contractual disputes between network operators and service providers.
There is a necessarily high level of complexity in the Inter-Carrier relationship which can result in billing errors due to the following reasons:
Existing billing systems may not be suited to handle complicated Inter-Carrier accounting. Mismatches in the inventory and provisioning systems of the Network Operator introduce errors into the invoicing process. Next Generation services add another level of complexity with the potential for additional billing errors.
EZTrust enables to reconcile partners’ invoices with ordered services and products to identify charging/contractual problems between partners. It also provides a dispute and settlement management platform for optimized resolution process.