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With wholesale margins hitting bottom and competition offering alternatives solutions, Network Operators need to minimize the costs of handling accounts receivable.
Accurate billing and quick, efficient dispute settlement are key elements in securing cash flow and assuring customer satisfaction.
The high level of complexity in the Inter-Carrier relationship can result in billing errors due to the following reasons:
- Existing billing systems may not be suited to handle complicated Inter-Carrier accounting.
- Mismatches between the inventory and provisioning systems of the Network Operator introduce errors into the invoicing process.
- Next Generation services add another level of complexity with the potential for additional billing errors.
EZTrust verifies the integrity of the Network Operator’s data and processes and reconciles all configuration information and data against systems and sources of information (e.g.: CRM, Billing, Inventory, Order Management, Data Warehouse, etc.), within its revenue chain. The identified discrepancies and problems in the data, residing in the different systems and provide visibility into the detailed network information necessary for dispute handling.
This, together with a comprehensive dispute management platform enables efficient dispute resolution and settlement process. |
- Dedicated dispute and settlement management platform specifically designed for Network Operators – Service Providers relationship.
- Powerful reconciliation and classification engine for disputes’ root cause analysis
- Detailed operational and managerial reports for effective dispute handling with the Service provider.
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EZTrust®/ Network Operators can be provided in following models:
Software as a Service (SaaS)
Network Operators subscribe to a secure and independent domain to access their invoice reconciliation processes and all other relevant business information.
Software License
For installations of the product at the Wholesale Provider’s premises where the Network Operator performs all EZTrust® activities.
Managed Service
Where all EZTrust® activities are performed by cVidya’s team of experts |
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