EZTrust for Service Providers

In order to deliver the full range of services demanded by their customers, Service Providers rely upon bi-lateral agreements with different Network Operators. This means that Service Providers must devote resources to verifying and correlating invoices and additional resources in managing queries and disputes with each of these separate Network Operators.

There is a necessarily high level of complexity in the Inter-Carrier relationship which can result in billing errors due to a variety of different causes:

• Existing billing systems may not be suited to handling complicated Inter-Carrier accounting.
• • Mismatches in the inventory and provisioning systems of
• the Network Operator introduce errors into the invoicing process.
• Network Operators often produce their Inter-Carrier invoices in different formats and for different time periods, which makes it more difficult to track and verify.
• Next Generation services add another level of complexity with the potential for additional billing errors.
  

EZTrust®/ Partner Invoice Reconciliation addresses the following issues:

• Contractual discrepancies – between the contracted price plan and the tariff table within the billing systems.
• Billing system limitations – including rounding and pro-ration errors.
• Missing or erroneous transactions –including mismatches in period continuity or overlap.

By identifying such discrepancies using EZTrust®, the Service Provider can accelerate the process of negotiating and reclaiming erroneous payments.